Shipping and Return Policy

Exchange / Return Policy

Due to the nature of our product, we are unable to provide refunds or exchanges for purchases.

Shipping Rates

Continental United States
Order Total (Pretax) Cost
Standard Free
2nd Business Day $32.50
Next Business Day $42.50

Deliveries can only be made Monday through Friday, holidays excluded. Please allow approximately 5 – 7 business days for Standard Delivery from the date the order is placed. For Next Business Day and 2nd Business Day, orders placed by 1:00 PM Central Time will be shipped that same day.  The “Free Shipping” promotion applies to orders being shipped within the United States only.

Please note: The first pinheads should be ready around August 22 and will ship as soon as possible.

Undeliverable packages sent via our “Free Shipping” promotion that are returned to us due to missing and/or inaccurate information will not be redelivered free of charge.

Please note that if you order multiple bulky items, such as large hats, your order may be subject to an additional shipping charge. If that is the case, we will attempt to reach out to you by phone or email prior to fulfilling your order.

International Orders

Please contact us for international shipping rates.  If you place an order, your credit card will not be charged until we calculate shipping costs and confirm them with you.

Taxes

Taxes may apply on expedited and other shipping charges.